CROWNE PLAZA SYRACUSE, AN IHG HOTEL | Stay downtown in Syracuse

Book direct

and save up to 10%

compared to Booking.com

Key details

Hotel Overview

701 East Genesee Street, Syracuse, New York, United States, 13210

Crowne Plaza Syracuse, An IHG Hotel - Full-service downtown hotel near Syracuse Hancock International Airport

Located in downtown Syracuse, this hotel is a 15-minute drive from Syracuse Hancock International Airport and a 5-minute walk from Syracuse University. The property features 277 rooms, including 3 luxury suites, a full-service business center, and 14,500 square feet of event space. Dining options include Redfield's Restaurant, serving American bistro cuisine, and the Weighlock Lounge, offering pub fare and cocktails. Amenities include a 24-hour fitness center, complimentary Wi-Fi, and shuttle service within a 3-mile radius. The hotel is near attractions such as Destiny USA, the Oncenter Convention Center, and the Carrier Dome.

Additional perks of the hotel

Complimentary airport and local shuttle service (within 3 miles)

24-hour fitness center and business center

Same-day dry cleaning and laundry services (weekdays)

Eco-friendly housekeeping services

Covered parking available for a fee

Pet-friendly accommodations (fee applies)

Onsite bus parking (arranged in advance)

ADA-compliant rooms and facilities

Rooms

The hotel offers 277 guest rooms, including 3 luxury suites. All rooms feature 42-inch HDTVs, Keurig coffee makers, work desks, and complimentary high-speed Wi-Fi. Suites include additional space and upgraded furnishings. ADA-compliant rooms are available. Room service is provided.

Other conveniences

Spa-inspired bathrooms with rain shower heads

Mini refrigerators in all rooms

In-room dining available

Ergonomic chairs in work areas

Views of downtown Syracuse or Syracuse University

Connecting rooms available upon request

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard Double Room Two Double Beds

Max:

4 persons

390 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

Check Prices

Standard King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Standard Room

Max:

2 persons

390 sq. feet

Bed options:

1 Single bed

City view

Shower

Coffee machine

room details

Check Prices

Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Transportation Tips

Transportation Options

City Centre

Syracuse1000 ft

Airports

Syracuse Hancock International (SYR) 7.5 mi

Ithaca Tompkins Regional (ITH) 51.2 mi

Train

Syracuse, NY Station 2.5 mi

Train400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Parking

USD 15 per day

Luggage storage

24-hour services

Late check-in/ -out

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Late check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Lift
Gift/Newsstand

Sports & Fitness

Exercise gym
Golf course

Guest Parking

Kitchenette
Refrigerator

Services

Room service
Dry cleaning
Bell staff/Porter

Dining

Restaurant
Bar/ Lounge area

Room features

Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Kitchenette
Refrigerator

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

701 East Genesee Street, Syracuse, New York, United States, 13210

Map view

701 East Genesee Street, Syracuse, New York, United States, 13210

City landmarks

Museum

Erie Canal Museum

2800 ft

Landmark

The Oncenter

2900 ft

Landmark

Clinton Square Ice Rink

3900 ft

Museum

Museum of Science & Technology

4100 ft

Stadium

Carrier Dome

1.1 mi

Museum

Everson Museum of Art

2600 ft

Square

Clinton Square

4000 ft

Park

Thorndon Park

1.1 mi

University

Syracuse University

4100 ft

Museum

Onondaga Historical Association

2100 ft

Landmark

Jerry Rescue Monument

3300 ft

Market

City Market

2500 ft

Landmark

Niagara Mohawk Building

4100 ft

Gallery

ArtRage Gallery

2700 ft

Zoo

Rosamond Gifford Zoo

2.0 mi

Public Building

John H. Mulroy Civic Center

2400 ft

Square

Armory Square

4100 ft

Church

Cathedral of the Immaculate Conception

2100 ft

Garden

E.M. Mills Rose Garden

1.1 mi

Cemetery

Oakwood Cemetery

1.2 mi

Landmark

Museum of International Masks and Puppets

5100 ft

Landmark

Downtown Syracuse

2500 ft

Library

Robert P. Kinchen Central Library

2800 ft

Gallery

The Warehouse Gallery

4300 ft

Gym

Central Rock Gym

1.0 mi

Landmark

Onondaga Creekwalk

1.1 mi

Landmark

The Westcott Theater

1.2 mi

Landmark

Kirk Park

1.6 mi

Landmark

Franklin Square Park

1.3 mi

Nearby

Gallery

Community Folk Art Center

700 ft

Restaurants

Redfield's Restaurant

400 ft

701 E Genesee St

Xo Taco

700 ft

713 E Fayette St

Phoebe's Restaurant & Coffee Lounge

1200 ft

900 E Genesee Street

Dolce Vita

1200 ft

907 E Genesee St 907 E Genesee St

red olive

2000 ft

324 Burnet Ave

Starbucks

2400 ft

290 W Jefferson St

The Fish Friar

2800 ft

239 E Genesee St

Ale N Angus Pub

3200 ft

238 Harrison St

Samrat Indian Restaurant

3100 ft

701 S Crouse Ave Ste 2

Subway

2700 ft

210 W Genesee St

Guest Reviews & Ratings

What Guests Are Saying?

Roy

United Kingdom, April 2024

6.6/10

The hotel has nice, clean rooms with ample USB ports for charging, which I appreciated, although they face the highway and can be noisy. The rooms are noticeably old with random damage throughout.

Rooms

7.0

The rooms were nice and clean with plenty of USB ports for charging.

Service

5.0

The service could be more professional and skilled at using the computer system.

Location

8.0

The location is on the easterly side of Downtown/I-81, close to major highways, Harmony Square, nightlife & restaurants, and the mall, which is very good.

Dining

6.0

The dining was quite pricey, but the staff was attentive and the food arrived promptly.

Facilities

7.0

The hotel offers room service, dry cleaning, laundry, and a free shuttle service.

William

United States, February 2024

7.0/10

I had a mixed experience at this hotel. The rooms were updated and clean, making my stay pleasant, but unfortunately, water came in from the outside windows, soaking my suitcase. The service was very helpful and pleasant, though there were instances of staff entering rooms without knocking. The location was convenient for my needs, close to Syracuse University, but the road noise was quite loud. The dining options were satisfactory, with a simple buffet, but limited choices available. Overall, a decent stay with some room for improvement.

Rooms

7.0

The updated and clean rooms were pleasant to stay in, but water leakage from the outside windows soaked my suitcase on the floor.

Service

8.0

The staff was very pleasant and helpful in giving suggestions, but there were instances of entering rooms without knocking.

Location

6.0

The location was convenient for my needs near Syracuse University, but the constant road noise was bothersome.

Dining

7.0

The dining options were satisfactory, with a simple buffet, but the choices were limited.

Facilities

7.0

The hotel facilities were decent overall.

clean rooms

water leakage

Ricky

United States, June 2023

6.8/10

I have to say, this hotel really surprised me. The location is superb and close to major highways, Harmony Square, nightlife, and great restaurants. I couldn't ask for more in terms of convenience. The rooms, while having comfy double beds, could use a bit of an update, especially the tiny bathroom that required some agility. Despite this, our stay was quite pleasant overall. The service was a mixed bag - friendly staff but lacking in attentiveness, and the dining experience left something to be desired with pricey, unimpressive meals. However, the facilities were decent, and if you're here for education at Upstate, this is the perfect spot.

Rooms

7.0

The rooms had comfortable double beds but could use a facelift. The bathroom was so small that you had to step into the shower to close the door.

Service

6.0

The staff were friendly but not very attentive. They were helpful bringing meals but lacked follow-up on drink orders. The food was overpriced and not to our taste, especially the steak.

Location

9.0

The hotel's location is a convenient hub close to major highways, Harmony Square, nightlife, restaurants, and the mall. Perfect for getting around Syracuse.

Dining

5.0

The dining experience wasn't the best, with overpriced meals that weren't satisfying. The breakfast lacked variety and cleanliness was an issue.

Facilities

7.0

The facilities were decent, though not exceptional.

Alex

United Kingdom, May 2023

7.6/10

The hotel offers modern and beautiful rooms, perfect for a church conference. While the onsite restaurant is great, breakfast is not included. The only downside was not having a room that didn't face the highway.

Rooms

8.0

The rooms were modern and beautiful.

Service

9.0

The service, overall, was incredible, except for the night desk clerk who was terrible.

Location

6.0

The location was near the highway, convenient for those with business at local hospitals, but proximity to Interstate Highway 81 affected the overall experience.

Dining

7.0

The dining experience was quite pricey, although the food was scrumptiously good. Breakfast was not included, but they had complimentary coffee stations.

Facilities

8.0

The hotel facilities were adequate, with essential amenities available for guests.